USA is open for business, and we look forward to welcoming guests to our hostels! There are many news stories about the coronavirus, and travelers are smart to be prepared. We are taking coronavirus seriously and want our guests to feel safe and be informed on the latest facts.
How are USA hostels responding to COVID-19 or novel coronavirus? -
The safety of our guests, staff, and volunteers is our top priority. Here are the steps that our hostels are taking to ensure guests can have a healthy, fun experience during their stay or activity with us.
All our hostels around the United States have high standards of cleanliness, which helps to prevent the spread of illness, and we have additional health and safety protocols in place:
Schedule of frequent cleaning and disinfection of targeted areas (such as elevators, bathrooms)
Easy access to handwashing facilities and hand sanitizers
Quick response to spills, trash, and other situations
Sanitation procedures for kitchens, and other common area facilities
Information and signs in hostels with guidance on healthy habits and symptoms of COVID-19
Regular communication and training with staff members about illness prevention, following the guidance from CDC and local officials.
As we provide a shared space environment including shared dorm rooms, our guest safety is a priority. If a guest appears visibly sick at check-in, we reserve the right to ask them to reschedule their stay and not check-in. We can refer sick guests to the nearest medical facility or clinic.
If a guest starts to feel sick or develops symptoms during their stay with us, we ask them to call the hostel front desk and our staff will direct the guest to the nearest medical facility or clinic. We will also move the guest into a private guest room, if available, and limit their use of common spaces and amenities to allow sick guests to self-isolate.
Is it safe to travel around the United States? -
USA is following the guidance of the Centers for Disease Control (CDC) and local authorities. We join our travel industry partners in helping travelers make fact-based decisions about their trips and offer this information.
The CDC has stated that the immediate risk of being exposed to this virus remains low for most Americans, but as the outbreak expands, that risk will increase. Cases of COVID-19 and instances of community spread are being reported in a growing number of states. Some communities have started to restrict large gatherings and are asking restaurants, bars, and attractions to reduce their operations to minimize the spread of infection. Residents and visitors in some communities may be asked to shelter-in-place or self-isolate. The CDC also recommends that older travelers and adults with underlying health issues should avoid situations that may put them at increased risk of exposure.
If you have questions about the virus, how to protect yourself, or where it may be present, the CDC shares regular updates on its Coronavirus Situation Summary site.
Related:
What is Coronavirus
Managing the stress of Coronavirus
Be aware that the U.S. has halted incoming travel from highly contaminated regions and is performing enhanced airport screenings to help minimize the spread of the virus.
Some states and cities have declared what’s called a “state of emergency”. This does not mean it is unsafe to travel to that destination; instead, this declaration simply allows government officials to access additional funding and support for managing a temporary crisis, and to focus on fast responses without typical processes or regulations that could delay actions. Travelers are advised to research any local conditions or situations before they arrive in a city.
How can travelers protect themselves from COVID-19?
COVID-19, or ‘novel coronavirus,’ is a respiratory illness that was first detected in China in December 2019. Symptoms include high fever, cough and difficulty breathing. The virus can be spread via person-to-person contact or from contact with contaminated surfaces. To protect yourself and others, practice these healthy hygiene habits:
Wash your hands frequently with soap and warm water for at least 20 seconds
Use alcohol-based hand sanitizer if you can’t wash your hands
Cough into the crook of your elbow
Sneeze into a tissue
Avoid touching your face, mouth, nose, and eyes
Avoid contact with people who are sick
If you are sick, stay at home or call a medical professional
What are the USA’s reservation cancellation and refund policies?
This public health situation is fast-evolving, and we understand that travelers may need to change their travel plans. USA has enacted cancellations and refund policies in accordance with the CDC & WHO positions, local government travel policies, and in alignment with the travel industry as a whole.
At this time travel within the U.S. is largely unrestricted, and our normal cancellation and refund policies apply unless a guest is traveling from a travel-restricted country. Our policies are subject to change in response to changes in the public health situation.
The following special cancellation policies are in effect for reserved stays through April 30, 2020.
Individual Travelers
These terms are for guests who booked their own stay, rather than booking through a travel agent or as a member of an organized tour, package, school group or another group.
To identify which policy applies to your reservation, refer to the room and rate type described in your confirmation e-mail.
Guests who booked through a third-party system such as Booking.com, Hostelworld.com or Expedia.com must contact that partner to change or cancel their reservation. Their booking terms will apply.
Guests who booked a “Flexible Rate” option may cancel their stay without penalty up to 24 hours before your check-in date.
Our “Best Rate” option does not allow for cancellation unless the hostel is forced to close or the guest is arriving from a travel-restricted country.
Guests who booked a “Non-Refundable Rate” directly with the USA and wish to cancel will receive a credit for a future stay.
Some US cities are starting to impose shelter-in-place orders to contain the spread of the infection. If you have a reservation at a hostel within one of these cities, you may check-out early or make a same-day cancellation within the 24-hour period ahead of your arrival date.
Group Travel
If you are a group organizer and wish to make changes to your group booking, please contact one of the best and economical hostel in Baltimore CloudHostels, or simply email us at reservations@cloudhostels.com to discuss the options.
How are USA hostels responding to COVID-19 or novel coronavirus? -
The safety of our guests, staff, and volunteers is our top priority. Here are the steps that our hostels are taking to ensure guests can have a healthy, fun experience during their stay or activity with us.
All our hostels around the United States have high standards of cleanliness, which helps to prevent the spread of illness, and we have additional health and safety protocols in place:
Schedule of frequent cleaning and disinfection of targeted areas (such as elevators, bathrooms)
Easy access to handwashing facilities and hand sanitizers
Quick response to spills, trash, and other situations
Sanitation procedures for kitchens, and other common area facilities
Information and signs in hostels with guidance on healthy habits and symptoms of COVID-19
Regular communication and training with staff members about illness prevention, following the guidance from CDC and local officials.
As we provide a shared space environment including shared dorm rooms, our guest safety is a priority. If a guest appears visibly sick at check-in, we reserve the right to ask them to reschedule their stay and not check-in. We can refer sick guests to the nearest medical facility or clinic.
If a guest starts to feel sick or develops symptoms during their stay with us, we ask them to call the hostel front desk and our staff will direct the guest to the nearest medical facility or clinic. We will also move the guest into a private guest room, if available, and limit their use of common spaces and amenities to allow sick guests to self-isolate.
Is it safe to travel around the United States? -
USA is following the guidance of the Centers for Disease Control (CDC) and local authorities. We join our travel industry partners in helping travelers make fact-based decisions about their trips and offer this information.
The CDC has stated that the immediate risk of being exposed to this virus remains low for most Americans, but as the outbreak expands, that risk will increase. Cases of COVID-19 and instances of community spread are being reported in a growing number of states. Some communities have started to restrict large gatherings and are asking restaurants, bars, and attractions to reduce their operations to minimize the spread of infection. Residents and visitors in some communities may be asked to shelter-in-place or self-isolate. The CDC also recommends that older travelers and adults with underlying health issues should avoid situations that may put them at increased risk of exposure.
If you have questions about the virus, how to protect yourself, or where it may be present, the CDC shares regular updates on its Coronavirus Situation Summary site.
Related:
What is Coronavirus
Managing the stress of Coronavirus
Be aware that the U.S. has halted incoming travel from highly contaminated regions and is performing enhanced airport screenings to help minimize the spread of the virus.
Some states and cities have declared what’s called a “state of emergency”. This does not mean it is unsafe to travel to that destination; instead, this declaration simply allows government officials to access additional funding and support for managing a temporary crisis, and to focus on fast responses without typical processes or regulations that could delay actions. Travelers are advised to research any local conditions or situations before they arrive in a city.
How can travelers protect themselves from COVID-19?
COVID-19, or ‘novel coronavirus,’ is a respiratory illness that was first detected in China in December 2019. Symptoms include high fever, cough and difficulty breathing. The virus can be spread via person-to-person contact or from contact with contaminated surfaces. To protect yourself and others, practice these healthy hygiene habits:
Wash your hands frequently with soap and warm water for at least 20 seconds
Use alcohol-based hand sanitizer if you can’t wash your hands
Cough into the crook of your elbow
Sneeze into a tissue
Avoid touching your face, mouth, nose, and eyes
Avoid contact with people who are sick
If you are sick, stay at home or call a medical professional
What are the USA’s reservation cancellation and refund policies?
This public health situation is fast-evolving, and we understand that travelers may need to change their travel plans. USA has enacted cancellations and refund policies in accordance with the CDC & WHO positions, local government travel policies, and in alignment with the travel industry as a whole.
At this time travel within the U.S. is largely unrestricted, and our normal cancellation and refund policies apply unless a guest is traveling from a travel-restricted country. Our policies are subject to change in response to changes in the public health situation.
The following special cancellation policies are in effect for reserved stays through April 30, 2020.
Individual Travelers
These terms are for guests who booked their own stay, rather than booking through a travel agent or as a member of an organized tour, package, school group or another group.
To identify which policy applies to your reservation, refer to the room and rate type described in your confirmation e-mail.
Guests who booked through a third-party system such as Booking.com, Hostelworld.com or Expedia.com must contact that partner to change or cancel their reservation. Their booking terms will apply.
Guests who booked a “Flexible Rate” option may cancel their stay without penalty up to 24 hours before your check-in date.
Our “Best Rate” option does not allow for cancellation unless the hostel is forced to close or the guest is arriving from a travel-restricted country.
Guests who booked a “Non-Refundable Rate” directly with the USA and wish to cancel will receive a credit for a future stay.
Some US cities are starting to impose shelter-in-place orders to contain the spread of the infection. If you have a reservation at a hostel within one of these cities, you may check-out early or make a same-day cancellation within the 24-hour period ahead of your arrival date.
Group Travel
If you are a group organizer and wish to make changes to your group booking, please contact one of the best and economical hostel in Baltimore CloudHostels, or simply email us at reservations@cloudhostels.com to discuss the options.
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